J.Reid

User Experience Design
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Methodology

Stakeholder interviews • Competitive Analysis • Works with SEO team • Understands how analytics fits into UX strategy • Content audits • Content Intake Interviews • Information Architecture • Sitemaps • Expanded Sitemaps • Instruction manuals • Content Outlines • Lo-Fi to Hi-Fi Wireframes • Prototypes

Technical

Current applications for UX: Asana, Google Docs, Sketch, and InVision

HTML, CSS3, SASS, PHP, JQuery, JavaScript, Asana, Sketch, InVision, UXPin, Axure, MySQL, Git, Grunt, Adobe, Litmus, Final Cut Pro, Premiere, After Effects, Logic, Pro Tools, Ableton, Soundbooth

Experience

Social Driver

Current: Director of User Experience
Hired: Front-End Developer
Nov 2014 – Present

Clients
Hidden Heroes & Elizabeth Dole Foundation, Family Doctor, The Victory Fund & Institute, Honda, Washington DC Economic Partnership, Middle East Institute

  • Developed the User Experience department at Social Driver Built a collection of deliverables and processes Develop In-office trainings to teach UX and its history to other teams
  • Tailor Design Thinking exercises for meetings to facilitate content discovery and goal setting
  • Research and consult clients on digital services
  • Design and prototype the Family Doctor Symptom Checker to assist users in understanding symptoms to figure out a diagnosis and take the next step
  • Created an online report card application for the state of Florida including search filtering, comparison, and data visualization
  • Hidden Heroes - Design a workflow for military caregivers to submit secure information to join the Hidden Heroes network of caregivers
  • Victory Fund - UX lead on both victoryfund.org and victoryinstitute.org 

FHI 360

UX, Front-End Developer, Video Editor
Aug 2010 – Nov 2014

Clients 
USAID, Centers for Disease Control & Prevention, Bill & Melinda Gates Foundation, HESS, National Institutes of Health & Human Services, United States Department of Agriculture

  • ‍Convert static sites to CMS based sites for client side editing
  • Conduct research sessions with clients on emerging digital technologies for marketing and project strategies
  • Work with designers to build web products that include optimal accessibility, usability, and web standards based on UX research
  • Use Stakeholder interviews, Content audits, and Analytics research to build Wireframes, Sitemaps, and custom Taxonomy structures

Useful Studios

Front-End Developer, Video Editor
Jul 2009 – Aug 2010

Clients

Proctor & Gamble, Progeria Research Council, ACRO Health, Immunologix, Diabetes Care Project

Spectrum Science PR

Front-End Developer, Video Editor
December 2006 – July 2009

Clients 

Proctor & Gamble, Pfizer, Lung Cancer Association, Society for Women’s Health Research

Additional Information

  • Taught a data visualization in education panel for the Education Writers Association conference at Georgetown University
  • Co-ran a beginner Javascript meetup
  • Worked on a venue accessibility information website 
  • I also have a long history as an audio engineer and the disciplines between audio engineering and user experience are very complimentary